Privacy Policy

1. General information

The protection of personal data is important to us. Below, we explain which personal data is processed when you visit this website or contact us, for what purposes this happens and which rights affected persons have.

2. Controller

The controller responsible for data processing on this website is:

Tanksanierung Sager
Ryan Sager
Niederwerrner Straße 19c
97421 Schweinfurt
Germany

Phone: +49 174 5704757
Email: info@tankrettung.de

3. Collection of general information when visiting the website

When this website is visited, technical information is automatically collected by the web server. This may include, in particular, the IP address, date and time of access, browser used, operating system, referrer URL and pages accessed.

This data is used for the technical provision, stability and security of the website. This data is not merged with other data sources.

The legal basis is Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the secure and error free operation of this website.

4. Contact by contact form, email, phone or WhatsApp

If you contact us by contact form, email, phone or WhatsApp, we process the data you provide in order to handle your request. This may include your name, contact details, message content, images of the tank and any other information voluntarily provided.

The processing is carried out to handle your request, prepare an offer, take pre contractual steps or process an existing order.

The legal basis is Art. 6 para. 1 lit. b GDPR where the request is related to a contract or pre contractual measures. In all other cases, processing is based on our legitimate interest in properly handling enquiries pursuant to Art. 6 para. 1 lit. f GDPR.

5. Use of WhatsApp

WhatsApp may be used for communication. The provider for users in the European Economic Area is WhatsApp Ireland Limited. When using WhatsApp, the privacy policy of WhatsApp also applies. We cannot fully influence data processing by WhatsApp. WhatsApp describes its data processing in its own privacy policy.

We use WhatsApp exclusively for communication in connection with enquiries and business correspondence. Please do not send particularly sensitive data via WhatsApp.

6. Use of cookies and consent tool

This website uses cookies and similar technologies. Some cookies are technically necessary for the website to function. Other cookies and services may be used for analysis, optimisation or the display of external content.

When you first visit the website, you can use a cookie banner to decide which cookies and services you would like to allow. You can change your selection at any time via the cookie settings in the footer.

Technically necessary cookies are used on the basis of Art. 6 para. 1 lit. f GDPR and Section 25 para. 2 TDDDG. Non necessary cookies and tracking services are used only on the basis of your consent pursuant to Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. Consent can be withdrawn at any time.

7. Google Analytics / Google Tag

This website may use Google Analytics or Google Tag. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics is used to analyse the use of this website and to optimise our online offering.

Google states that IP addresses collected in the EU through Google Analytics are deleted before they are logged via EU domains and servers. Further information is provided by Google in its information on data and privacy in the EU.

Google Analytics or comparable tracking services are used only after consent has been given via the cookie banner. The legal basis is Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG. Consent can be withdrawn at any time via the cookie settings.

8. Disclosure of data

Personal data is only disclosed to third parties if this is necessary to process an enquiry or order, if there is a legal obligation or if consent has been given.

Disclosure may occur, for example, to shipping service providers, payment service providers, technical service providers or hosting providers, insofar as this is necessary for the respective service.

9. Storage period

Personal data is stored only for as long as necessary to process the enquiry, carry out an order or comply with statutory retention periods.

After the respective purpose no longer applies or statutory retention periods have expired, the data will be deleted unless there are legal reasons for further storage.

10. SSL or TLS encryption

This website uses SSL or TLS encryption. You can recognise an encrypted connection by the address beginning with “https://” and by the lock symbol in the browser address bar.

11. Rights of affected persons

Within the scope of the legal requirements, affected persons have the right of access, rectification, erasure, restriction of processing, data portability and objection to certain processing operations.

Where processing is based on consent, this consent can be withdrawn at any time with effect for the future.

Requests regarding data protection rights can be sent by email to info@tankrettung.de.

12. Right to lodge a complaint with a supervisory authority

Affected persons have the right to lodge a complaint with a data protection supervisory authority if they believe that the processing of personal data violates the GDPR.

13. EU dispute resolution

The European Commission provides a platform for online dispute resolution:

https://ec.europa.eu/consumers/odr/

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

14. Changes to this privacy policy

We reserve the right to amend this privacy policy so that it complies with current legal requirements or reflects changes to our services. The version available on this page at the time of a renewed visit applies.

Status: May 2026

This English translation is provided for information purposes. In case of discrepancies, the German version shall prevail.